Terms, Conditions, and Privacy Statement
What information do we collect on our website?
The Web site is owned and operated by Care Support of America (CSA) and adheres to the same privacy policy. If your only activities while visiting the web site are to browse the site or download any information, our system will only store certain information about your visit. This information does not identify you personally. This information will only be used in the collective to help us to improve and to tell us the number of visitors to the site. When you visit and navigate this Web site and when you communicate with us via this web site, we do not collect personal information about you unless you provide that information to us voluntarily. Personal information that you may provide via this web site will only be used as stated on the page where it is collected. We will not sell, license, transmit, or disclose this information unless you authorize us to do so, or unless the information is necessary to enable CSA contractors or agents to perform certain functions for us, or unless the law requires or permits it to be done. In all cases, we will disclose the information consistent with applicable laws and regulations and we will require the recipient to protect the information and use it only for the purpose it was provided.
How do we use the information we collect on this web site?
The information we gather during your visit to this web site is used in the following ways:
- To respond to your requests
- To better meet your needs as a patient advocate, patient, or caregiver
- To determine the need for new programs and services for our customers
- To monitor and improve our customer service efforts
- To monitor, review, measure, and analyze web site visit information
- To improve the content and design of this web site
If there are third parties that process data, we will require that they comply with CSA, LLC privacy policies and not use our customer information for any purpose other than to fulfill their business obligation. CSA does not sell information to third-party marketers.
Use of Cookies
The CSA Web site does make use of “cookie” technology. Many commercial web site owners use what is known as a “cookie” technology. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer to allow the web site owner to know how often you visit their site and the activities you conduct while you are on their site. It is not a computer program and has no ability to read data residing on your computer or instruct it to perform any step or function.
Security
CSA employs industry-recognized security safeguards to protect the personally identifiable information that you provide to us from loss, misuse, and unauthorized access. We protect personally identifiable information stored on this web site's servers from unauthorized access using commercially available computer security products (e.g., firewalls), as well as carefully developed security procedures and practices. Care Support of America’s web site deploys a hierarchical security system for access using strong passwords. Encryption has been implemented using one or more of the standard encryption systems for coding the data. Security Certificates from one of the standard certifying authorities will assure users that their access and data are safe. The system hardware and database site are protected against intrusion and known vulnerabilities by a firewall. We welcome your comments or questions about this web site and have provided a comment form for that purpose. We will share your comments with those staff members most capable of addressing your questions or concerns.
Linking to Other Sites
From time to time, CSA may provide links to other web sites, not owned or controlled by CSA that we think might be helpful or of interest to you. However, we cannot be responsible for the privacy practices of other websites or for the content or accuracy of the information on those web sites. Links to various non-CSA websites do not constitute or imply that we endorse those web sites or any products or services described.
General Terms and Conditions
The Care Support of America Web site, www.caresupportofamerica.com, provides resources to help families, spouses, and friends of people with advancing illness, improve the quality of their lives through counseling from qualified, experienced registered nurses. The registered nurses will help you understand doctors’ treatment recommendations, cope with the realities of illness, and link you to the best community services in your area. Aside from face-to-face interaction at the office, this service is not intended to provide in-depth psychotherapy, as this particular venue is not entirely suited for such purposes. The site is owned and operated by the Care Support of America, a New York-based health care company. By using our website, you agree to the following Terms of Use. This document may be modified or amended at any time at the discretion of Care Support of America.
- Copyright: Copyright 2007 Care Support of America— www.caresupportofamerica.com. All Rights Reserved.
Unless otherwise indicated, “Care Support of America” holds the copyright on any and all the tools, publications, and other content on its Web site. Among other things, this means you must not remove the copyright notice, sell our information, rewrite or modify it, or use it for any commercial purpose without our prior written permission.
All software, courseware, images, and material contained on this web site are the property of Care Support of America and are protected under Federal Copyright Law. It is illegal to make and/or distribute any of the contents of this document without the permission of CSA. The explicit use of this document and its contents is for informational purposes only. Duplication or use of this document for any reason without authorization is against federal law and may subject you to monetary and other penalties.
Please Report Copyright Violations To: CSA, 113 Holland Avenue (11t), Albany, New York 12208.
- Disclaimer: Care Support of America is not responsible for any decisions made by family members, spouses, or people using resources or tools available at www.caresupportofamerica.com. Individuals should use personal judgment in evaluating the informational resources and tools available on Care Support of America web site. We are not responsible for information derived from the tools available on the Care Support of America site. Care Support of America should be considered as making potential contributions to broader organizational decision-making processes. We would expect organizations to consult other sources as well in formulating their decisions. Care Support of America makes no warranty, express or implied, regarding the completeness, accuracy, or currency of any information provided through the Care Support of America web site. In no event will your support nurse be liable for any decision made based on the information contained in or provided through the Care Support of America web site. Care Support of America is not liable for any damages, including consequential, special, punitive, or exemplary damages resulting from your use of the Care Support of America web site or any of the information contained therein.
This site also contains hypertext links to web sites created and controlled by other organizations. These links are provided for your convenience and are not intended as an endorsement of the organizations operating these sites nor as a warranty of the information provided therein. These links are provided strictly to assist you in obtaining additional resources for information, which you may or may not find beneficial.
- Privacy: Please note that any information you supply via our Web site is protected by the terms of our Privacy Statement
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866-439-7103
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